PlayStation Network is a cutting-edge technology that provides an unrivaled gaming experience. It lets users play games on their Windows PCs and download free or premium content such as game demos and add-ons. Unfortunately, many users have recently reported being unable to sign into the Play Station Network. The problem itself is not common, although multiple reports say that some gamers are experiencing these issues. As aggravating as it is, there are solutions to the problem. This guide will assist you in resolving this issue by presenting a list of 12 tried and tested methods. I hope at least one of these will work for you.
What Are Some Of The Most Often Reported PlayStation Network Issues?
The PlayStation Network is similar to every other digital service in that it is not without problems. Some of the most common PSN issues are listed below:
PlayStation Network Sign In Failed
If you are experiencing a PSN sign in error, check to see if your online ID or password is wrong or if the PSN servers are offline.
PlayStation 4 Error NW-31473-8
It is an irritating problem that may affect everyone who utilizes the console. However, we’ve a simple guide that will help you through the process of permanently resolving it.
Content Cannot Be Selected At This Time (PS4 Error)
It might be aggravating to receive the content that cannot be selected at this time error on your PS4. While there is no official fix to this issue, you should try some troubleshooting methods outlined in our guide.
Why Can’t I Sign In To The PlayStation Network?
You may be unable to sign in to the PlayStation Network for various reasons. Here are a few of the most common:
1 – PSN server downtime.
2 – Wrong login credentials.
3 – Unstable Internet connection.
4 – Corrupted or outdated data on the console.
5 – Account suspension.
Once you’ve determined the issue with your PSN account’s inaccessibility, you may begin troubleshooting.
How Do I Sign In To PlayStation Network?
Check The PSN Server Status
If the error codes aren’t assisting you in determining the cause of the inaccessibility, you can always do a fast test to evaluate the state of your PlayStation. This is where the PSN Status page can help. If there is an issue with the server, it should be mentioned on the page. For example, the network server may be down for maintenance on a specific day, a common login issue source. If a problem is discovered, the best thing you can do is wait until the servers are restored. However, if everything appears okay, you should try the following methods.
Check Login Credentials Twice
Many users have difficulty login into their PlayStation Network account, and this is frequently due to entering incorrect credentials. It might not be easy to keep track of your accounts if they are kept on your device, so double-check the username, email, and password you’re using before logging in. This step can be omitted if you have the proper credentials. If you are unclear about this information, go to the PSN login page and double-check that the data you’re using is valid.
Check For Slow Internet Connection
Sometimes your Internet connection has too much latency, preventing the console from properly reaching the server. You might connect an Ethernet cable to see if it helps the connection. Also, check your network speed and restart your router if the findings indicate that your ISP is the issue.
Verify Email ID
To continue using PSN, you must verify your email access. To do so, search your email inbox for PlayStation verify, including the spam and trash folders, then click on the link in the email corresponding to the ID you wish to verify.
1 – Navigate to the PlayStation Network login page.
2 – Next, pick Reset password from the Trouble Signing In menu.
3 – When prompted, enter the email address you used to set up your PSN account.
4 – Check for information on how to reset your password in your email.
5 – Return to your console and attempt to sign into your account.
If you recently changed your password or forgot it entirely, updating it again might be beneficial.
1 – Hold the PS button for 10 seconds until you see the Quick Menu.
2 – Select the Power tab.
3 – Finally, choose Restart and confirm your action.
4 – Wait a few seconds for your console to reset before attempting to sign in again.
If you notice small bugs and glitches, restarting PlayStation is usually the first step to try.
Check For Any Pending Updates
1 – Using your controller, navigate to PS4 Settings.
2 – Select System Software Update.
3 – Choose Update Now and wait for your console to scan for available updates.
4 – If an update is available, click Accept and follow the on-screen instructions to install it.
Here’s what you should do if you have a PS5:
1 – On your PlayStation 5, navigate to the Settings menu and access the System tab.
2 – Select System Software Update and Settings from the System Software menu.
3 – Select Update System Software Using Internet from the Update System Software menu.
If you’re experiencing trouble logging in, one thing to look for is any recent outstanding updates to your console. It is occasionally possible to address the problem by updating it.
Check For Account Suspension
When you create a PlayStation Network account, you agree to abide by the Terms of Service. If you violate these rules, your console’s access to the PlayStation Network may be suspended. The suspension may be permanent or temporary. However, if you are permanently suspended, you can request that PSN remove the restriction.
Pay Off The Debt
With so many payment methods available, shopping on PlayStation Store has never been easier. However, with tremendous freedom comes great responsibility. If a charge on your payment method has been reversed, you may be locked out of PSN. PSN can respond quickly in the case of a chargeback to safeguard your account from unauthorized behavior. If a chargeback happens without reason, you can only access your account once the debt has been reimbursed.
Disable 2-Step Verification
If you have Google TV or Media Go, the first time you sign in with your 2SV code, you will see a password error warning. This is merely a temporary issue that can be easily remedied. Disable 2SV while signing in, then re-enable it when finished.
Sign In Using Backup Codes For 2-Step Verification
When you use 2-step verification, you can only access your account with a security code. If you lose your phone, it will be impossible to obtain a code on a new device, preventing you from accessing your account. Fortunately, you may log in to PlayStation Network using 2SV backup codes.
Contact PlayStation Support
Suppose you are unable to give your account’s verification credentials or are unable to access the email containing a link to reset your password. In that case, we recommend that you contact PSN support for additional assistance. Though the Xbox One frequently overshadows the PlayStation 4, there are still plenty of reasons to go with Sony’s console. Leave a remark if there is something we missed. We would undoubtedly try to address the issue.